Call Center Sales Representative

The Law Offices of Spar & Bernstein, P.C. is a full-service law firm with more than half a century of experience. Our firm’s reputation is founded on three principles: the expertise of our attorneys; the uncompromising quality of our service; and the confidence we instill in our clients. That confidence originates with our outstanding results. We’ve helped over 75,000 individual and corporate clients successfully resolve their cases.

Are you looking to work in a fast-paced, innovative work environment with opportunities to grow? Are you a self-starter that works hard but can also take direction well? Then our groundbreaking company might be the perfect fit for you! We are a well-established and extremely busy law firm located in downtown Manhattan, seeking a full-time Call Center Sales Representative.

We’re searching for the ideal candidate who will:

• Have heavy call volume experience and customer interaction.
• Make outbound calls to prospective clients to sell services.
• Generate new business through social media outreach and audience engagement.
• Act as the primary point of contact for prospective clients acquired through social media efforts from first social media engagement to first consultation.
• Manage online discussions by listening and responding to users (where appropriate) in a timely and authentic manner.

The ideal candidate will need to have:

• Strong sales experience with a proven track record
• Selling skills - a proven ability to increase client base.
• Client focus - passionate about ensuring prospective clients are happy.
• Quantity & quality of work - ability to manage a high volume of social media engagement and customer outreach daily.
• Planning skills - proven success in effectively setting priorities, establishing timelines and meeting deadlines.
• Computer skills - Salesforce, MS Office products and a proven ability to learn new technologies.

• High School Diploma
• 2-4 years of proven Sales and Call Center Service is mandatory.
• Proficient in data reporting and Microsoft Office products
• Extremely strong language skills
• Meticulous attention to detail
• Bilingual (Spanish) is a plus.

Job Type: Full-time On-site 

What We Offer:

• We offer a competitive salary commensurate with experience in the field and the current market.
• Excellent benefits including pre-tax commuter benefits, etc. Also, life insurance and long-term disability insurance paid for by the firm.

Some benefits provided:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Salary Range: $22-$25 depending on experience. 

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