Restaurant Manager

We are looking for a dynamic and customer-focused Restaurant Manager to join the team at DoubleTree. The Restaurant Manager will oversee the daily operations of the hotel’s dining facility, ensuring a high standard of food and service quality. This role requires strong leadership, excellent organizational skills, and the ability to create a memorable dining experience for guests. The Restaurant Manager will be responsible for supervising staff, managing inventory, handling customer service issues, and ensuring compliance with health and safety regulations.

• Oversee the day-to-day operations of the hotel’s restaurant, ensuring excellent service and food quality.
• Supervise, train, and manage restaurant staff, including servers, chefs, and kitchen staff.
• Develop and implement training programs to ensure staff are knowledgeable and adhere to restaurant policies and procedures.
• Maintain a positive guest experience by addressing customer complaints or concerns in a professional and timely manner.
• Collaborate with the Executive Chef to create seasonal menus, manage food costs, and ensure the restaurant is aligned with the hotel’s brand and quality standards.
• Ensure compliance with health and safety regulations, including sanitation and food safety guidelines.
• Monitor inventory and place orders for food, beverages, and restaurant supplies, ensuring that stock levels are maintained.
• Manage budgeting and financial aspects of the restaurant, including controlling costs, managing payroll, and meeting revenue goals.
• Handle reservations, special events, and private dining requests to accommodate guest needs.
• Conduct regular performance reviews and provide ongoing feedback to staff.
• Create and maintain an inviting, professional, and friendly atmosphere for guests and staff.
• Work closely with the hotel management team to ensure seamless communication between the restaurant and other hotel departments.
• Analyze guest feedback and use insights to continuously improve the restaurant’s offerings and services.

• Proven experience as a Restaurant Manager or in a similar management role in a hotel or upscale dining environment.
• Strong leadership and team management skills.
• Exceptional customer service and communication skills.
• In-depth knowledge of food and beverage operations, including menu planning, inventory management, and budgeting.
• Ability to work in a fast-paced, high-pressure environment while maintaining a positive and professional demeanor.
• Strong problem-solving skills and the ability to handle guest complaints effectively.
• Familiarity with health and safety standards and regulations in the hospitality industry.
• Ability to work flexible hours, including nights, weekends, and holidays.
• A degree in Hospitality Management, Business Administration, or a related field is preferred.
• Proficiency in restaurant management software and POS systems.
• Strong organizational skills and attention to detail.

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