Communications Associate

Founded in 1991 by patients, for patients, the Pulmonary Hypertension Association (PHA) is the oldest and largest nonprofit patient association in the world dedicated to the pulmonary hypertension community. Pulmonary hypertension (PH) is a rare, chronic, and life-threatening disease of the lungs for which no cure currently exists. Our mission is to extend and improve the lives of those affected by PH. To achieve our mission, PHA engages people with PH and their families, caregivers, healthcare providers and researchers worldwide who work together to advocate for the PH community, provide support to patients, caregivers, and families, offer up-to-date education and information on PH, improve quality patient care, and fund and promote research.

Our employees are entrepreneurial, creative, dedicated, passionate professionals, who are all working together to extend and improve the lives of those affected by PH. We seek mission-driven, talented professionals to join our team to advance our mission and improve the quality of life of those who live with this disease. Join our PHight!

PHA seeks a Communications Associate to develop, post and track internal stakeholder-directed communications. The Communications Associate will write and post social media content and manage digital advertising on a variety of channels, guided by the organization’s key focus areas. The associate will collaborate with other departments to promote PHA news, initiatives and events through social media posts, press releases and digital advertising. The Communications Associate will engage the pulmonary hypertension community, track analytics, develop campaign reports and assist in project management, including leading the communications department project management meetings. The Communications Associate will also work with the marketing director to develop and implement marketing campaigns.

Kindly include a cover letter with your application for consideration.

• Create editorial content and messaging for PHA’s community of patients, caregivers, health care professionals and researchers, and the public and promote PHA’s resources and events.
• Review submissions to PHA’s Right Heart Blog and collaborate with the Marketing and Communications Coordinator to edit, publish and share patient stories.
• Solicit and edit patient stories for PHA publications with guidance from Director of Content Strategy and the Communications and Marketing coordinator.
• Create and manage day-to-day social media content calendar.
• Writing and editing tasks as assigned.
• Manage communications projects, including coordinating with colleagues, running project request meetings, tracking progress and communicating with stakeholders.
• Collaborate with teammates to identify and develop digital advertising, web, email and social media content to support the organization’s objectives.
• Work with the Director of Digital Communications and Marketing to draft, edit and schedule press releases.
• Manage paid advertising campaigns for Facebook, LinkedIn and other social media platforms.
• Manage the payment and submission of monthly advertising and software-related invoices.
• Create social media graphics in Canva, Adobe InDesign, Adobe Illustrator, etc.
• Monitor and engage PHA audiences on social platforms and respond to questions and comments in a timely manner.
• Work with the marketing director to monitor social media and identify and engage international pulmonary hypertension, associated disease and related health organizations.
• Create weekly and monthly analytics reports as well as biannual sponsorship reports for the Communications and Marketing team and other departments.
• Assist with ongoing revisions to PHA social media guidelines for staff use and community engagement.
• Attend up to four selected PHA events a year.
• Quickly assess and act upon opportunities presented in media and social platforms daily, often requiring urgency.
• Stay current on changing trends in social media and help adapt PHA social media strategy.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Two- or three-years’ professional experience with writing, social media management, web content management, project management, email marketing and/or digital advertising.
• Bachelor’s degree in communications or marketing or equivalent relevant experience.
• Demonstrated understanding of social media platforms, functionality and differences.
• Experience with email marketing systems like MailChimp or Constant is preferred.
• Strong written communications skills and careful attention to detail is required.
• The ability to write long-form articles and captions for social media is required. Experience with AP Style a plus.
• Ability to work quickly and effectively under tight deadlines.
• Ability to think creatively and strategically.
• Strong interpersonal skills and proven ability to work both independently and in teams.
• Nonprofit or health care-related experience a plus.
• Working knowledge of HTML and Adobe Creative Suite a plus.
• Video editing and photography skills a plus.

CORE VALUES:

All PHA staff members are expected to embrace and demonstrate excellence in the following:

• Commitment to mission-driven work centered on those affected by pulmonary hypertension: We foster cooperation, coordination, and collaboration with internal and external stakeholders to achieve accurate, timely, and successful work putting the patients' interests first.
• Respect for one another and members of the community: We embrace and celebrate differences and individuality.
• Effective and open communications about needs and goals: We set expectations for clear, respectful, and timely communications with colleagues, members of the community, partners, and other stakeholders.
• Compassion and empathy towards others: We seek to understand and relate to one another, engage in active listening, respond with kindness, offer assistance and positive feedback.

REPORTING RELATIONSHIPS: Reports to Director, Digital Communications and Marketing

SALARY:

The salary range for this position is $50,000–$55,000, commensurate with experience and qualifications.

DISCLAIMER:

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. The Pulmonary Hypertension Association, a 501(c)3, nonprofit organization, is an equal opportunity employer (EOE). For more information about PHA see: www.PHAssociation.org.

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