Systems Administrator

ApplyLogic is a fast-paced Service-Disabled Veteran-Owned Small-Business, headquartered in Vienna, VA. Our people are our greatest asset, and our company culture is grounded on that belief. We offer challenging and interesting work in a friendly and supportive environment. Through prime and subcontracts, we deliver best-in-class expertise to solve complex technical problems. 

We have a Systems Administrator position available in Albuquerque, NM. As a member of our team in this role, you will be part of a dynamic team that is responsible for providing On-Site-System-Manager (OSSM) support in areas of IT System administration and Litigation Technology support. 

• Assist the IT staff and users with correcting hardware, software, connectivity and applications issues or application-based problems using established resolution procedures.
• Support user’s moves, additions, changes, and deletions requested from the organization's user base.
• Accurately answer technical support questions posed by users either over-the-phone, desk-side or by email.
• Must have a basic understanding of policies, software, hardware, communications, security, and network systems employed in complex network computing environments.
• Independently, or in concert with the System Manager, diagnose and resolve information technology problems that affect users or operations and provide for the prompt, orderly hand-off of calls to the designated support staff or hardware vendor to initiate the appropriate service response.
• Perform configuration and installation or secure shipment of servers, mobile devices, laptops, workstations, network switches, hubs, fiber transceivers, printers, system hard drives, etc., when required per standard procedures.
• Perform end-user support, network administration, system administration, user training, user account management, Systems Manager training, technical bulletin installation, and daily tape system backup/recovery, as required.
• Work closely with the district Systems Manager on all aspects of the IT function in the district
• Provide basic litigation support in the areas of Power Point presentation, document management and computer set-up in the courtroom.

• Associate degree in computer science or related field; OR
• CompTIA A+ certification; OR
• 2 years IT Help Desk support experience in a Windows Active Directory environment; OR
• 2 years’ experience in Computer/IT operations/support in a Windows Active Directory environment
• Experience in managing and supporting Microsoft Windows and Office products (i.e., Word, Excel, Access, SharePoint, Outlook, and PowerPoint).
• Knowledge of litigation support software (i.e., Concordance, Sanctions) is a plus.
• Experience with various Apple hardware (i.e., iPhone, iPad) and other mobile devices.
• Strong background in customer service.
• Experience with office automation hardware, software, and printer support. 

Security Clearance:

• US Citizen, eligible to obtain a Secret Security Clearance.

ApplyLogic offers competitive salaries with a robust Fortune-500 type benefits package. Some of the benefits you will receive when you join us are:

• Employee Assistance Program
• 401K
• Medical/Dental/Vision Insurance
• Life/Short-Term Disability/Critical Illness/Accident Insurance
• 15+ PTO Days
• 11 Federal Holidays
• Up to $5K towards continuing education and/or professional development with unlimited web-based training
• Pet Benefit Programs

Applylogic is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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