Data Engineer

Pro Bono Net (PBN) is a leading nonprofit access to justice innovator with a 25-year history of impact. Our digital tools and partnerships help people navigate the law, access justice, and live more secure lives. We are building a future where the power of the law belongs to everyone. To learn more about our impact, visit: https://www.probono.net/our-impact/

We're seeking our first Data Engineer to help harness the power of AI and data in service of access to justice. Funded through strategic investments in ethical tech and civil legal innovation, this role will strengthen our ability to deliver safe, equitable, and high-impact digital tools to those who need them most. The Data Engineer will play a key role in strengthening three critical areas of our work: 1.) our use of Gen AI to give low-income and vulnerable legal help seekers and their advocates new resources and tools to assert their rights, while ensuring equitable design, data privacy, and responsible AI use, 2.) our use of data to identify unmet legal needs, drive targeted outreach, and improve services in high-need areas, and 3.) our work to safeguard user privacy and security in an era of heightened risk for many communities we serve.

This is a strategic, cross-functional role that blends technical execution with a commitment to ethical design and mission impact. This full-time position reports to Simon Rah, our Chief Technology Officer. We are a national organization with partners across the U.S., a strong program presence in New York State, and an office in New York City. Remote applicants within the U.S. are welcome.

To be considered for this role, a cover letter is required and providing a work sample is optional. 

AI & Data Systems Development

• Collaborate with our Product and Engineering teams to design and execute on product roadmaps that leverage AI responsibly to support, enhance, and scale our digital products serving legal help-seekers and advocates
• Analyze business requirements from cross functional teams and translate to technical AI/ML solutions
• Collaborate with developers and legal experts to validate data sources and outputs
• Evaluate and support integration of LLMs, NLP, and AI tools in supervised environments

Data Analytics & Visualization

• Work with managers of all levels to design dashboards, business intelligence tools and reports to communicate insights on user experience, product development, and outreach strategy
• Develop and update these dashboards, business intelligence tools and using tools such as Looker Studio, Power BI, and SQL Server Reporting Services.
• Support automation of workflows using AI and other tools to reduce manual reporting tasks and increase our data capacity
• Serve as an internal resource, providing coaching, interpretation and acting as a liaison between technical and program staff to address data-related needs and questions, such as contributing to business planning by identifying opportunities for data-driven innovation, efficiency and impact

Ethical AI & Data Governance

• Work with leadership to anticipate risk exposure for vulnerable populations and to design mitigation strategies
• Contribute to evaluation frameworks that assess AI efficacy in sensitive, high-touch environments for legal help-seekers
• Support the technical design and adoption of ethical data policies, protections, and documentation for our digital products
• Support partnerships with academic institutions, pro bono partners and technical collaborators to expand PBN’s analytics and research capacity
• Contribute to Pro Bono Net’s role as a trusted advisor on data and AI in civil justice innovation by participating in select convenings and working groups

• Prior experience in the legal, civic tech, or social impact sector
• Prior experience in data analysis, statistics, and database engineering with tools such as Microsoft SQL Server, Google Analytics, MongoDB and Generative AI’s Vector databases.
• Strong knowledge of AI prompting techniques and a general understanding of the capabilities and limitations of different AI models
• Familiarity with or demonstrated commitment to ethical AI, inclusive design, and responsible data practices
• Experience contributing to dashboards, reports, or data visualizations that support decision-making and strategic planning
• Ability to work both independently and on collaborative, interdisciplinary teams
• Strong communication skills, with the ability to engage, translate, and explain technical concepts to diverse, non-technical audiences
• Excellent problem-solving skills and ability to manage multiple priorities in a dynamic environment with new challenges to solve
• Strong emotional intelligence with ability to contribute to a respectful, inclusive, and collaborative workplace culture
• Excitement to contribute to our mission to expand access to justice through technology and collaboration
• Authorization to work in the United States

Benefits & Culture
Pro Bono Net offers a supportive and mission-driven work environment with competitive benefits, including comprehensive health benefits, four weeks of paid vacation, professional development opportunities, and a flexible remote work policy.

Salary Range: $100,000-$115,000

Pro Bono Net is an equal opportunity employer.
We celebrate diversity and are committed to an inclusive workplace where everyone can thrive. We welcome applicants of all races, ethnicities, religions, genders, gender identities, sexual orientations, national origins, ages, abilities, marital statuses, veteran statuses, and other protected characteristics. We strongly encourage candidates from historically underrepresented communities to apply. Reasonable accommodations are available upon request for applicants with disabilities or religious needs.