Key Responsibilities:
Strategic Leadership, Governance & Compliance
- Serve as the primary liaison to the Board of Directors and Executive Committee.
- Guide strategic planning, reporting, and accountability in alignment with bylaws and nonprofit best practices.
- Ensure compliance with governance policies, document retention, and risk mitigation practices.
- Ensure software and tools (AMS, website, social media) are maintained, updated, and aligned with privacy/data governance standards.
- Provide leadership and policy guidance to support effective board governance.
- Facilitate annual governance training for board members.
- Collaborate with leadership councils or committees to ensure succession planning and leadership readiness.
Board & Committee Support
- Prepare agendas, board packets, minutes, and follow-up reporting for monthly board meetings and annual strategy sessions.
- Support board training, onboarding, and performance evaluation.
- Guide adoption of policies and SOPs to strengthen governance.
- Assess and implement association strategic plans, reporting structures, and programs.
- Oversee board self-assessments and leadership development programs.
- Manage governance documentation such as conflict-of-interest and confidentiality policies.
Membership & Operations
- Oversee membership processing, renewals, and customer service (via the association’s AMS platform).
- Monitor KPIs and provide reporting on membership health and strategies.
- Develop and implement membership recruitment and retention strategies, assess dues structures, and membership benefits
- Oversee quality, evaluation, and continuous improvement of association programs.
- Develop learning initiatives, both virtual and in-person, aligned with strategic priorities.
- Analyze operations to recommend improvements and ensure efficient workflows.
Events & Conference Leadership
- Lead planning and execution of board retreats, webinars, and conferences, as well as industry conference participation of the association.
- Oversee staff executing event logistics including budgeting, venue contracting, speaker management, and run-of-show execution.
- Ensure all events meet accessibility and safety standards.
Marketing, Communications & External Relations
- Collaborate with board leaders to execute comprehensive, data-driven marketing and communication plans.
- Oversee newsletters, campaigns, blogs, and digital content aligned with the association’s mission and brand.
- Manage press and media relations, including proactive opportunities and crisis communications.
- Act as a visible ambassador for the organization, building relationships with sponsors, partners, and external stakeholders.
- Lead media relations, public messaging, and serve as spokesperson during communications or crisis situations.
Financial & Administrative Management
- Oversee annual budget development with the finance team; ensure fiscal accountability.
- Approve disbursements and monitor accounting activities.
- Ensure timely financial reporting to the Board.
- Support financial compliance and reconciliation.
- Manage staff, subcontractors, and vendors to ensure organizational effectiveness.
- Maintain insurance, digital systems, and compliance with nonprofit requirements.
Advocacy & Fundraising
- Engage with industry stakeholders and elected officials on issues relevant to members.
- Support sponsorship development and fundraising initiatives to sustain association growth.
- Knowledge or experience with the political process and advocacy techniques.
- Lead advocacy efforts and legislative engagement as relevant to the association’s mission.
- Build coalitions with external organizations and industry groups to advance strategic objectives.
Chapter Support
- Support onboarding and data management for chapter leaders across multiple regions.
- Monitor KPIs and provide reporting on chapter and membership health.
- Ensure strong collaboration across chapters, providing resources and communication toolkits.
Human Resources & Staff Development
- Conduct annual performance reviews, facilitate staff development plans, and support succession planning.
- Foster a positive and inclusive organizational culture with professional growth opportunities.
Note: This description outlines the core functions of the role but does not limit the assignment of other duties that may arise in support of the association’s goals.
