Microsoft 365 Systems Administrator

Sam Ash Music is now officially part of the Gonher Music Group, the largest distributor of musical instruments and professional sound equipment in Mexico. Gonher’s expertise in customer service, logistics, and vendor relations will help streamline Sam Ash’s online shopping experience. 

We are seeking a highly motivated and talented Systems Administrator to join our team. In this role, you will ensure the reliability, security, and efficiency of Office 365 services including Exchange Online, SharePoint, Azure and Business Central. You will also act as a third-level support resource, helping to resolve escalated technical issues and driving improvements across our IT systems. This is a full-time on-site role located in Hicksville, NY.

• Administer and support all aspects of Microsoft 365, including Exchange Online, SharePoint, Azure and Business Central.
• Manage user accounts, roles, security groups, and licensing through Microsoft 365 admin portals and PowerShell as needed.
• Implement and maintain compliance and security configurations within the Microsoft 365 environment.
• Provide hands-on technical support for hardware, software, and network issues.
• Monitor system health, perform routine maintenance, and respond to incidents and alerts.
• Serve as third-level support for complex issues escalated issues.
• Collaborate with internal teams to assess system needs and provide proactive solutions.
• Support user training and onboarding for Microsoft 365 tools and services.
• Document system configurations, procedures, and troubleshooting protocols for internal use.

• 3+ years of experience in IT systems administration or Microsoft 365 administration.
• Solid understanding of Microsoft 365 services, features, and administration best practices.
• Experience with Active Directory and Azure AD.
• Strong troubleshooting skills and experience providing multi-tier IT support.
• Proficient in written and verbal communication; able to interact effectively with technical and non-technical users.
• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience)
• Previous exposure to Microsoft Dynamics 365 Business Central is a significant plus, though not a requirement.
• Enjoy a collaborative and hands-on environment where you’ll be directly involved in all aspects of system management and troubleshooting.

This position requires working onsite in Hicksville, NY.

Salary Range $80K-$110k Based on experience.

Benefits

We offer a competitive salary, 401k, and a wide range of benefits including medical. dental, vision, long and short-term disability, life insurance, cancer care, pet insurance and much more!

Sam Ash LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

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