Communications Manager

CaroNova brings together partners across North and South Carolina to spark innovation and transformation in healthcare. Acting as a connector of people and ideas, CaroNova combines strategic vision, tactical initiatives, and nonpartisan research to accelerate the future of an affordable and effective healthcare system for every Carolinian. CaroNova works with healthcare providers, payors, community health advocates, and patients to support promising new practices and develop business models to scale and sustain successful models for systemic change.

The Communications Manager is responsible for implementing successful communications strategies to build relationships among CaroNova partners and stakeholders, especially utilizing experience in graphic design and professional writing. This position reports directly to the Director of Strategic Communications to help ensure that all assigned marketing and communications initiatives clearly and consistently advance CaroNova’s vision, mission, and programmatic aims, shaping CaroNova’s public image and driving engagement across various platforms. The position operates in a fast-paced environment, calling for a leader with a proven track record in managing complex projects from inception to completion.

The Ideal Candidate

The Communications Manager is a proactive, enthusiastic, and highly organized digital creator with strong writing ability and experience in managing complex projects. The Communications Manager has an eye for detail, capable of creating and editing visual and written content for clarity, accuracy, and style. Proficiency and savvy in using online communications tools and platforms are also essential. The Communications Manager will be creative, adaptable, and results-driven, with strong interpersonal skills and the ability to build relationships with diverse teams and stakeholders.

• Create collateral and multimedia content for program initiatives, including infographics, diagrams, PowerPoint presentations, and simple videos
• Design and lay out internal and external documents according to CaroNova brand standards using Microsoft 365 and Adobe Creative Cloud, including one-pagers and long-form reports
• Produce and edit high-quality written and digital content for various channels, including newsletters, press releases, website updates, briefing documents, and social media
• Design, implement, and maintain templates and themes in Microsoft Word, Excel, and PowerPoint, enabling colleagues to easily produce reports and other materials according to brand standards
• Monitor and analyze social media performance and adjust strategies as needed
• Collaborate with program staff to maintain and develop web and other project-related content
• Support the creation of content for board meetings, supporting board presentations and pre-meeting content to ensuring that board members are well-informed and engaged
• Develop and manage internal communication initiatives to keep employees informed and engaged
• Track and analyze the effectiveness of communication efforts and provide regular reports to senior management

• Bachelor’s degree in communications, digital media, marketing, or a related field
• At least three to five years of experience in nonprofit, health, governmental/educational or B2B communications, with proven success in managing comprehensive communication programs
• Technical and creative skill in storytelling, conveying information, and persuasion through digital media and writing
• Experience collaborating with contractors and vendors on creative projects: sharing information, providing feedback, and managing the review process among leadership and key stakeholders
• Deep technical and design proficiency with Adobe Creative Cloud and Microsoft Office
• Skill in producing short-form video with Adobe Premiere Pro and other platforms
• Background knowledge of North and South Carolina
• Or a related combination of skills and experience

The salary range for this position is $60,000 - $70,000 annually. CaroNova offers competitive benefits to include a 401k with a 5% employer contribution, fully-paid healthcare, dental, and vision premiums for employees, 16 paid holidays per year, 20 days PTO, and a home tech stipend. 

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