Account Manager

Day & Nite All Service is a leading HVAC/Refrigeration service provider to businesses on the East Coast and Texas. We provide the highest level of service, trustworthiness, professionalism, and quality based on our people, standards, and practices.

• Maintain client retention of 98% through proactive relationship management and exceptional customer service.
• Achieve organic account growth of 20% by identifying upselling and cross-selling opportunities.
• Monitor and maintain client accounts to ensure payments remain within 80% or greater compliance with payment terms.
• Educate and train clients on Day & Nite’s proprietary technologies, including the DNAS Connect Mobile App and FMAnywhere online platform.
• Ensure all client records are complete, accurate, and updated with the most current information.
• Conduct Quarterly and Annual Business Review presentations to highlight account performance, opportunities, and recommendations.
• Build strong, long-lasting relationships with contract clients, acting as the primary point of contact.
• Confidently host and lead meetings with clients both virtually and in person.

• Exceptional problem-solving skills with the ability to resolve challenges effectively.
• Strong listening and critical thinking skills to understand client needs and propose solutions.
• Ability to perform under pressure while maintaining a professional, client-first approach.
• Excellent presentation skills with the confidence to present to executive-level stakeholders.
• Strong organizational skills with a focus on detail, accuracy, and follow-through.
• Ability to thrive in a fast-paced environment and adapt quickly to changing priorities.
• Self-driven and able to work independently without micromanagement.

• Hourly rate based on experience and company growth potential
• Training & Development Programs
• Health insurance with generous company contribution
• Company paid life insurance
• Dental, Vision, and 401K plan
• Vacation and sick paid time off
• Paid holidays