Ophthalmic Surgical Coordination Manager

Paul Phillips Eye & Surgery Center is a physician-owned multi-specialty ophthalmic practice that offers comprehensive eyecare services in surgical and medical retina, cataract and refractive surgery, uveitis, glaucoma, oculoplastic, contact lens fitting and supply, and full service optical. The main location is in Flemington, NJ with two satellite offices in Bridgewater, NJ and Clinton, NJ.

The Ophthalmic Surgical Coordination Manager is a working team member who will oversee all surgical scheduling and peri- and post-operative administrative workflows while sharing in the day-to-day workload.  This role ensures an exceptional patient experience from surgical consultation through postoperative follow-up while maintaining operational efficiency.

The manager supervises the surgical coordinators and collaborates closely with the physicians and ambulatory surgery centers.

All responsibilities require hands-on leadership.

• Oversight and coordination of surgical procedures, including scheduling surgery and explaining pre-operative instructions to patients for cataract, glaucoma, retina, and refractive procedures.
• Serve as a liaison between patients, surgeons, and hospital/surgery centers to ensure accurate coordination.
• Prepare pre-operative instruction paperwork and ensure completion of all required surgical documentation and consents.
• Manage surgical calendars with physician and administrative input to optimize efficiency.
• Maintain high standards for compassionate, professional patient communication.
• Supervise, train, and mentor surgical coordinators. Continual monitoring of existing workflows and implementation of new processes for optimum efficiency.

• Minimum of 2 years' experience in ophthalmology surgical scheduling.
• 1-3+ years of leadership or supervisory experience.
• Strong understanding of ophthalmic procedures and surgical workflows.
• Experience with EMR/practice management systems, preferably NextGen.
• Ability to travel to all 3 offices as needed.

Key Competencies:

• Excellent organizational and problem-solving skills.
• Ability to work accurately and efficiently in a fast-paced environment.
• Proficiency in ophthalmic terminology and procedures
• Excellent communication skills to calmly and concisely communicate with patients, physicians, and co-workers.
• Meticulous attention to detail.
• Excellent proofreading skills.
• Professionalism, positivity, and strong interpersonal skills.
• Work well as a team with coworkers from other departments
• Strong time-management and prioritization skills.
• Leadership and team development.
• Conflict resolution.
• Process improvement.

Salary Range: $60k- $63k/annual 

Benefits:

• Medical insurance with partial employer contribution
• Comprehensive supplemental/optional benefit offerings
• 401K with percentage company matching
• Uniform allowance
• Optical employee discounts

Schedule:  Exempt position:  normal business daytime hours of 8:00 to 4:30 pm; occasional evenings.

We offer a dynamic and supportive work environment, competitive salary and benefits, and opportunities for professional growth and development. If you are passionate about healthcare and enjoy working with patients, we encourage you to apply for this exciting opportunity.

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