Warehouse Manager

We are a growing, design-driven fashion company headquartered in New York City, known for thoughtfully designed products where function and style work together. What started with one innovative product has grown into a broader mission centered on intentional design, everyday functionality, and creating products that help people move through life with greater ease and confidence.

Led by a founder with more than 10 years of design experience, we are expanding into new product categories and markets while staying true to the principles that have guided us from the beginning. As we grow, we remain focused on thoughtful design, purposeful innovation, and building the operational foundation to support our next chapter.

We are seeking an experienced, hands-on Warehouse Manager to oversee warehouse operations in NJ, while working closely with our corporate team in NYC. Reporting directly to the Director of Operations, this individual will be responsible for leading warehouse personnel, overseeing inventory management, coordinating receiving and fulfillment activities, and ensuring operational efficiency across all warehouse functions. The ideal candidate is a proactive, solutions-oriented leader with a strong understanding of warehouse operations and the ability to develop effective processes, establish operational standards, and build a high-performing team. This individual should be equally comfortable managing day-to-day activities, identifying opportunities for improvement, and collaborating with leadership to support the company's broader operational goals. This position requires regular on-site presence at both our NJ location and NYC corporate office, with the schedule determined by operational needs.

• Oversee warehouse operations, including receiving, inventory management, storage, picking, packing, shipping, and order fulfillment, ensuring accuracy, efficiency, and timely execution.
• Lead and manage warehouse personnel, providing clear direction, ongoing coaching, and performance feedback to maintain productivity, accountability, and a positive team environment.
• Manage warehouse staffing requirements, including hiring, onboarding, employee scheduling, training, and workload distribution to support operational demands.
• Develop, implement, and maintain standard operating procedures (SOPs) to establish consistent workflows, improve productivity, and support operational efficiency.
• Maintain inventory accuracy through effective tracking, cycle counts, reconciliations, and routine audits, identifying and resolving discrepancies as they arise.
• Oversee warehouse organization, product storage, space utilization, and equipment to ensure efficient operations and effective inventory movement.
• Ensure compliance with applicable OSHA regulations and company safety standards, maintaining a safe, clean, and organized warehouse environment.
• Implement and reinforce workplace safety procedures, including proper material handling, equipment operation, hazard prevention, employee training, and incident reporting.
• Oversee the safe operation and maintenance coordination of forklifts, pallet jacks, and other material handling equipment.
• Partner closely with the Director of Operations to establish warehouse priorities, assess staffing and resource requirements, and align operational activities with business objectives.
• Evaluate warehouse workflows, systems, and operational processes, implementing improvements that enhance productivity, accuracy, and overall efficiency.
• Identify opportunities to strengthen warehouse infrastructure, optimize space utilization, and improve operational capabilities as business needs evolve.
• Collaborate with internal teams across Operations, Sales, Production, and other departments to ensure alignment on inventory availability, order fulfillment, and operational priorities.
• Monitor key performance indicators (KPIs), including inventory accuracy, shipping performance, order fulfillment, productivity, and safety, using data to identify trends and opportunities for improvement.
• Provide regular operational updates to the Director of Operations, communicating performance results, staffing needs, challenges, and recommendations to support informed decision-making.
• Foster a culture of accountability, teamwork, continuous improvement, and operational excellence while supporting the company's continued growth.

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Operations Management, or a related field, or equivalent relevant professional experience.
• Minimum of 5 years of experience in warehouse operations, logistics, distribution, or fulfillment, including at least 3 years in a supervisory or management role.
• Proven experience leading warehouse teams, managing operational workflows, and maintaining productivity in a fast-paced environment.
• Strong understanding of inventory management, receiving, shipping, order fulfillment, warehouse organization, and distribution processes.
• Demonstrated ability to develop and implement standard operating procedures, establish efficient workflows, and improve warehouse performance.
• Experience managing warehouse staffing, employee training, scheduling, performance expectations, and team development.
• Working knowledge of applicable OSHA regulations, warehouse safety standards, equipment safety procedures, and workplace hazard prevention.
• OSHA 30-Hour General Industry Outreach Training is strongly preferred.
• Experience overseeing forklift operations, material handling equipment, and warehouse safety training; prior forklift operator training is a plus.
• Proficiency with warehouse management systems (WMS), inventory management software, or ERP platforms; experience with NetSuite, Deposco, Shopify, or similar systems is a plus.
• Strong analytical and problem-solving skills, with the ability to identify operational challenges and implement practical, effective solutions.
• Experience monitoring warehouse KPIs, preparing operational reports, and using performance data to drive improvements.
• Demonstrated ability to establish operational processes, organize warehouse workflows, and support changing business requirements.
• Strong leadership and interpersonal skills, with the ability to communicate effectively, provide constructive feedback, and develop a collaborative team environment.
• Excellent organizational and time management skills, with the ability to prioritize competing demands and adapt to evolving operational needs.
• Proficiency in Microsoft Office, particularly Excel, and experience working with inventory and operational reporting tools.
• Background in consumer products, fashion, accessories, wholesale distribution, or e-commerce fulfillment is preferred.
• Experience improving warehouse layouts, operational processes, or facility efficiency is a plus.
• Clear and confident communicator who is comfortable collaborating with senior leadership and cross-functional teams.
• A hands-on, solutions-oriented approach with the ability to balance daily operational responsibilities with process improvements and long-term planning.
• Ability to work regularly between Secaucus, New Jersey and the New York City corporate office based on operational needs.

What Success Looks Like

• Warehouse operations are organized, efficient, and supported by clear procedures that promote consistency across receiving, inventory management, shipping, and fulfillment.
• Inventory accuracy is maintained through reliable tracking, regular reconciliations, and effective inventory control practices.
• Warehouse personnel are well-trained, supported, and held accountable to clear performance and productivity expectations.
• Safety procedures are consistently followed, and the facility maintains a clean, organized, and compliant working environment.
• Operational workflows and processes are clearly established, documented, and continuously improved to support efficiency and business needs.
• Warehouse performance is measured through meaningful KPIs, with results used to identify opportunities for improvement.
• The Director of Operations has a dependable partner who takes ownership of warehouse activities, communicates proactively, and translates operational priorities into action.
• Internal teams have confidence in warehouse operations, inventory availability, and fulfillment timelines.
• The warehouse operates with the structure, efficiency, and flexibility needed to support the company's continued growth.

The company is committed to offering a competitive and equitable compensation package based on experience and qualifications. The salary range for this position is $85,000 to $100,000, with flexibility for the right candidate. We offer a comprehensive benefits package, including employer-sponsored medical coverage with a minimal employee contribution, PTO and Sick Leave, bonus, and additional perks aligned with company policies. Further details regarding our benefits package will be shared during the interview process.

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